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Acrobat 9 or CS4 Products Did Not Install FNP Licensing Service VISTA FIX

16 August 2009 109,799 views One Comment

I recently ran into an error on Adobe Acrobat 9 which I have not seen before. After some research there seems to be quite a lot of people who have had this same problem, but no good fix yet. However, there have been a few fixes for Acrobat 8.

THE PROBLEM:

Upon installation of Acrobat 9 on a Vista workstation, the licensing service (FLEXnet) never installs.The error we are trying to fix looks similar to “Licensing for this product has stopped working”.

THE SOLUTION:

You’ll see from the following steps that these tools are actually for Acrobat 8, but they do fix Acrobat 9. First, download the Acrobat 8 Licensing Service Fix: CLICK HERE

Follow the directions and install. Then restart.

Next, run the Adobe Licensing Repair Tool. CLICK HERE

Download and follow directions. A good restart after everything should get the licensing set back up again.


HOW TO TEST IF EVERYTHING WAS SUCCESSFUL:

Goto start>run and type in services.msc – about half way down you’ll see a service called FLEXnet Licensing Service and it should be running. If you don’t see this service, you’re back to step one. Good luck!

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